Customer care

Frequently asked questions

Find answers to common questions about Gayadri Jewels.

How can I place an order?

Browse our collection, choose your preferred piece, and complete checkout securely online.

What payment methods do you accept?

We accept the payment methods available at checkout, including cards and supported digital payments.

How long does delivery take?

Delivery timelines are shown at checkout and may vary by location and product availability.

Do you offer free shipping?

Shipping charges and eligible offers are displayed during checkout.

Can I track my order?

Yes. Once your order ships, tracking details will be shared with you.

Can I change or cancel my order?

Contact our customer care team as soon as possible. Changes depend on order status.

What is your return policy?

Please review our return policy for eligibility, timelines, and the process.

Is my jewellery certified?

Certification details, when applicable, are provided on the relevant product page.

How should I care for my jewellery?

Store each piece separately and keep it away from moisture, chemicals, and cosmetics.

How can I contact you?

Use the contact details on our website and our team will be happy to assist you.